ACCESSIBILITY POLICY

Susie Cooks Thai | susiecooksthai.com

Operated by Susie Cooks Thai, LLC

Effective Date: April 16, 2026

Susie Cooks Thai, LLC is committed to ensuring that susiecooksthai.com (the “Site”) is accessible to all users, including those with disabilities. We strive to meet or exceed the requirements of the Americans with Disabilities Act (ADA) and adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, the internationally recognized standard for web accessibility.

This Accessibility Policy describes our current accessibility practices, our ongoing commitments, and how you can contact us if you encounter any barriers while using the Site.

1. OUR COMMITMENT

Susie Cooks Thai, LLC believes that all users — regardless of ability, disability, age, or assistive technology — deserve equal access to our content, recipes, and community. We are committed to making the Site welcoming and usable for everyone, and we treat accessibility as an ongoing priority rather than a one-time effort.

2. ACCESSIBILITY STANDARDS

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with disabilities, including those with visual, auditory, cognitive, and motor impairments.

Our accessibility efforts are guided by the following four principles — content must be:

  • Perceivable: information and user interface components must be presentable to users in ways they can perceive;
  • Operable: user interface components and navigation must be operable by all users;
  • Understandable: information and operation of the interface must be understandable;
  • Robust: content must be robust enough to be interpreted reliably by a wide variety of assistive technologies.

3. ACCESSIBILITY MEASURES WE IMPLEMENT

We currently implement the following measures to support accessibility on the Site:

Accessible Design and Navigation

  • The Site is designed with a clear, simple layout that prioritizes ease of navigation and intuitive browsing.
  • Fonts are selected for readability, and we maintain adequate color contrast between text and background elements to support users with visual impairments.
  • Page structure uses proper heading hierarchy to support screen reader navigation.

Compatibility with Assistive Technologies

  • The Site is designed to be compatible with commonly used assistive technologies, including screen readers, speech recognition software, and keyboard-only navigation.
  • We conduct regular testing with assistive technology to identify and resolve accessibility barriers.

Alternative Text for Images

  • Images, graphics, and icons are accompanied by descriptive alternative text (alt text), enabling users who cannot see images to understand their context and relevance.
  • Decorative images that convey no information are marked appropriately so they are ignored by screen readers.

Captions and Transcripts

  • Video and multimedia content featured on the Site includes captions or transcripts wherever possible.
  • Captions provide synchronized text descriptions of audio content, supporting users who are deaf or hard of hearing.
  • Transcripts are provided for audio-only content to ensure users who prefer or require text-based access can engage with the material.

Keyboard Accessibility

  • All interactive elements, forms, and navigation menus on the Site can be operated using a keyboard alone, without requiring a mouse.
  • Focus indicators are visible for keyboard users navigating through interactive elements.

Forms and Error Handling

  • Forms on the Site include clearly labeled fields and descriptive error messages to assist users who rely on assistive technologies.
  • Required fields are clearly identified and instructions are provided where necessary.

4. KNOWN LIMITATIONS

While we strive to meet WCAG 2.1 Level AA across the Site, some third-party content — including embedded videos, third-party advertising (served via Raptive), and certain recipe plugins — may not fully conform to these standards, as they are outside our direct control.

We are actively working with our third-party providers to improve accessibility across all content on the Site and will update this policy as progress is made.

5. FEEDBACK AND ACCESSIBILITY REQUESTS

We welcome feedback from our users regarding the accessibility of the Site. If you:

  • Encounter an accessibility barrier that prevents you from accessing content or using a feature;
  • Find that a page or feature is not working as expected with your assistive technology; or
  • Have a suggestion for how we can improve accessibility,

please contact us via our contact form at susiecooksthai.com/contact. Please describe the issue in as much detail as possible, including the page URL, the assistive technology you are using, and the nature of the barrier encountered.

We aim to acknowledge accessibility feedback within 5 business days and to resolve identified issues as promptly as practicable.

6. FORMAL COMPLAINTS AND LEGAL RIGHTS

If you are not satisfied with our response to your accessibility feedback, you have the right to contact the following bodies:

  • The U.S. Department of Justice Civil Rights Division regarding ADA compliance: www.ada.gov
  • The U.S. Access Board regarding Section 508 compliance (for federally funded content): www.access-board.gov

We are committed to resolving accessibility concerns in good faith and encourage you to contact us directly before pursuing formal complaints.

7. CONTINUOUS IMPROVEMENT

Susie Cooks Thai, LLC reviews and updates our accessibility practices on an ongoing basis to align with the latest standards and guidelines. We are committed to continuous improvement and to ensuring the Site remains accessible and inclusive for all users, regardless of their abilities or the technologies they use.

This Accessibility Policy will be reviewed and updated at least annually, or sooner if material changes are made to the Site.

8. CONTACT US

If you have any questions about this Accessibility Policy or need assistance accessing any content on the Site, please contact us via:

Contact Page

Susie Cooks Thai, LLC
1727 N Congress Ave #1010
Boynton Beach, FL 33426

This Accessibility Policy was last updated on April 16, 2026 and applies to all users of susiecooksthai.com.